Computer Technicians
When training to become a computer technician, develop the following skills:
Building and upgrading computers
Performing installations
Installing, configuring, and optimizing software
Performing preventive maintenance
Troubleshooting and repairing computers
Communicating clearly with the customer
Documenting customer feedback and the steps involved in finding the solution to a problem
Field, Remote, and Bench Technicians
A field technician needs troubleshooting skills and customer service skills, because they work on-site, are in regular contact with customers and work on a wide variety of hardware and software.
A remote technician may work at a help desk answering calls or e-mails from customers who have computer problems and need good communication skills.
A bench technician may not work directly with customers. Bench technicians are often hired to perform computer warranty service in a central depot or work facility.
High Voltage Computer Components
The following dangerous, high-voltage computer components should only be serviced by authorized personnel:
Power supplies - Most broken or used power supplies are replaced.
Display monitors - The internal electronic parts of a display monitor cannot be repaired, but they can be replaced.
Laser printers - It is more cost effective to fix broken printers by repairing or replacing broken parts. Laser printers use high voltages and may have very hot surfaces inside.
المادة المعروضة اعلاه هي مدخل الى المحاضرة المرفوعة بواسطة استاذ(ة) المادة . وقد تبدو لك غير متكاملة . حيث يضع استاذ المادة في بعض الاحيان فقط الجزء الاول من المحاضرة من اجل الاطلاع على ما ستقوم بتحميله لاحقا . في نظام التعليم الالكتروني نوفر هذه الخدمة لكي نبقيك على اطلاع حول محتوى الملف الذي ستقوم بتحميله .
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